Cookie Policy | Lingdeer

This Cookie Policy applies to the website operated by SHENZHEN LINGLU INTELLIGENT TECHNOLOGY CO., LTD. (“we”, “us”, or “our”), located at Room 906, Factory Building No. 1, Jinxinnuo, No. 50 Baolong Second Road, Baolong Community, Baolong Subdistrict, Longgang District, Shenzhen, Guangdong, China. This policy explains what cookies are, which types of cookies we use on our website https://lingdeer.com, how we use them, and your rights to manage or withdraw your consent.

This Cookie Policy should be read together with our Privacy Policy. If you have any questions regarding this Cookie Policy, please contact us at support@lingdeer.com.

1. What are Cookies?

Cookies are small text files that a website stores on your device (computer, tablet, mobile phone) when you visit a webpage. This policy also covers pixels, tags and other similar tracking technologies. Cookies help websites recognise your device, remember your preferences, improve user experience, and collect anonymised website usage statistics.

Cookies can be categorised as:

• Session Cookies: Temporary cookies deleted once you close your browser.
• Persistent Cookies: Remain on your device for a set period or until manually deleted.
• First-party Cookies: Set directly by our website.
• Third-party Cookies: Set by our trusted third-party service providers, such as analytics tools.

2. Types of Cookies We Use

Necessary / Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be turned off in our systems. They enable core functions such as page navigation, login session maintenance, cookie consent storage, shopping cart function and form submission. These cookies do not collect personal data for marketing purposes.

Analytics Cookies

With your prior consent, we use analytics cookies to collect anonymous information about visitor behaviour, such as page views, visit duration, traffic sources, and error logs. This data helps us understand how visitors interact with our site, optimise website performance, improve our products including AI smart hardware, surveillance cameras, new energy and electronic products. We only load analytics cookies after you give your consent.

Functional Cookies

Functional cookies remember your preferences, such as language selection, display settings, saved form inputs. These cookies enhance your browsing experience.

Marketing / Targeting Cookies

Marketing or targeting cookies are used to deliver personalised advertisements and measure campaign performance across websites. These cookies track visitor browsing behaviour to serve relevant promotions. This category is currently disabled on our website. We will activate this category only after we obtain your explicit consent. If we enable marketing cookies in the future, this policy remains valid, and your consent will be requested before loading any related advertising tracking scripts.

3. How We Use Cookies

• Remember your cookie consent selection;
• Maintain your session while browsing our support page, product catalogue, download centre and submitting product inquiry or quotation forms;
• Analyse website traffic to improve our website, product documentation and firmware download experience;
• Save your display and language preferences.

We will NOT use cookies to collect sensitive personal data without your explicit consent.

4. Your Rights & How to Manage Cookies

4.1 Cookie Consent

When you first visit our website, our cookie consent banner will request your permission for non-necessary cookies.

• You may Accept All, Reject Non-essential Cookies, or customise your cookie preferences.
• You can withdraw or modify your consent at any time via our cookie settings link on the website footer.

4.2 Browser Controls

You can also manage or delete cookies via your web browser settings. Most browsers allow you to block third-party cookies, clear existing cookies, or notify you before a cookie is stored. Please note: If you block necessary cookies, some website functions may not work normally, such as accessing download centre or submitting support tickets.

5. Third-Party Services

Our website may use third-party tools that set cookies after your consent. These third parties have their own privacy and cookie policies. We are not responsible for their activities. We will only load third-party tracking tools after we obtain your consent.

6. Updates to this Cookie Policy

We reserve the right to update this Cookie Policy from time to time. Any revisions will be published on this page with an updated effective date. Continued use of our website after updates means you accept the revised policy.

7. Contact Us

If you have any questions or requests about this Cookie Policy or cookie data processing, please contact: SHENZHEN LINGLU INTELLIGENT TECHNOLOGY CO., LTD. Email: support@lingdeer.com Address: Room 906, Factory Building No. 1, Jinxinnuo, No. 50 Baolong Second Road, Baolong Community, Baolong Subdistrict, Longgang District, Shenzhen, Guangdong, China.