Terms and Conditions | Lingdeer

These Terms and Conditions (“Terms”) govern your access and use of lingdeer.com (the “Website”), operated by Shenzhen Linglu Intelligent Technology Co., Ltd. (“LingDeer”, “we”, “us”, “our”). By browsing, submitting an inquiry, placing an order or using our website, you accept these Terms. If you disagree with any part of these Terms, please stop using this Website.

For the purpose of these Terms:

• “Consumer / B2C Customer”: an individual purchasing products for personal, household, non-commercial use.
• “Business / B2B Customer”: a company, organisation or individual purchasing products for resale, commercial or business use.

1. Website Usage

You may use this Website to view products, submit inquiries, request quotations and place orders. You agree NOT to:

• Use the site for illegal, fraudulent or harmful activities;
• Scrape, copy, hack, overload or disrupt our servers;
• Reproduce, modify, distribute our logos, product photos, descriptions without our written approval;
• Submit false contact, billing or shipping information.

2. Intellectual Property Rights

All trademarks, logos, product images, texts, graphics and content on lingdeer.com belong to Shenzhen Linglu Intelligent Technology Co., Ltd. No content may be copied, reused or published for commercial purposes without prior written consent.

3. Product Information & Pricing

All product specs, photos and prices on the website are for reference only. We reserve the right to adjust product design, parameters and pricing without prior notice.

• For B2B inquiries: Website prices are non-binding. Formal quotation will be sent after your request. Binding sales contract takes effect only after both parties confirm the Proforma Invoice.
• For B2C online orders: Price shown at checkout is binding upon order confirmation and payment received, subject to stock availability.

4. Orders & Payment

All orders are subject to our acceptance and stock verification. We reserve the right to reject or cancel orders for reasons including out-of-stock, pricing error or suspicious transactions.

• B2B: Payment terms, deposit, lead time will be specified in the formal quotation / PI.
• B2C: Payment must be completed at checkout. We will start processing your order once payment is successfully received.

5. Shipping, Delivery & Risk of Loss

Estimated delivery times are not guaranteed.

• For B2B: Risk of loss or damage transfers to buyer once goods are handed to carrier as agreed in sales contract. Destination customs duty and import tax are buyer’s responsibility unless agreed in writing.
• For B2C: Risk passes to you upon physical delivery to your shipping address. Import duties and taxes for your country are payable by you.

6. Warranty, Returns & Cancellation

Our warranty, return and refund rules are fully defined on our separate Warranty & Return Policy page.

• B2C consumers may also have statutory cooling-off / withdrawal rights under local consumer protection laws.
• B2B orders follow the warranty and return terms agreed in the sales contract; general consumer cooling-off rights do not apply to B2B commercial purchases.

7. Third-Party Links

Our website contains links to social media and third-party platforms. LingDeer has no control over external sites and is not liable for their content, privacy policy or services. Access third-party links at your own risk.

8. Disclaimer of Warranties

The website and products are provided “as is” and “as available”. We do not warrant that the website will run uninterrupted, error-free or virus-free.

9. Limitation of Liability

Subject to mandatory local consumer protection law:

• For B2B transactions: Our total liability shall not exceed the total amount paid under that transaction. We are not liable for indirect, consequential or lost profit damages.
• For B2C consumers: Nothing in these Terms excludes liability for death, personal injury or fraud required by applicable consumer law.

10. Governing Law

These Terms are governed by the laws of the People’s Republic of China. Disputes will first be resolved by friendly negotiation. If negotiation fails, disputes shall be submitted to the competent courts in Shenzhen, China. For B2C consumers residing in EU or other regions with mandatory consumer law, local mandatory consumer protection legislation shall remain applicable.

11. Modification of Terms

We may revise these Terms at any time. Revised version will be published on this page with updated date. Continued use of the website after changes means you accept the new Terms.

12. Contact

For questions about these Terms and Conditions, please email: sales1@lingdeer.com